The above is a "go-to" saying of a key client of mine who has responsibility over a very large global organization. A couple of key learnings here.
One, the people in that org are very familiar with that saying and it guides thought process at multiple layers in the org. It is extremely key to have a Teachable Point Of View such as this, and to monitor whether your teams are reflecting it back to you. (For more on TPOV, see the following... http://www.nsdc.org/PDK/LFRchapter11.pdf)
Two, as the economic and business climates have worsened results, is it possible that volume of activities are taking far too high an importance in your org? Make sure that your people keep their clear focus on the results, and that their activities are strategically aligned in service of those results...not in service of themselves to appear occupied and engaged.
Expecting results and having clear expectations will be competitive advantages...not busy work.
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